FAQ


What is a Got-it Box?

There are many ways to use your Got-it Box. 
It has been designed with ultimate utility in mind for today's fast-paced lives. Our goal with Got-it Box is to make life easy. 

We encourage owners to think of different ways to use their Got-it Boxes to make their lives more convenient.
Here's a list of many of the ways we think you can use your Got-it Box:

  • Shop online
  • Share items with friends and neighbours
  • Donate to charities, teams and fundraisers when you're not home 
  • Have dinner delivered from local restaurants when you're on the way home
  • Grocery delivery 
  • Dry cleaning delivery (hanging rack included with Classic & Modern models)
  • Floral delivery (surprise your loved ones!)
  • Bring your Got-it Box inside
    • Got-it Box in the dorm room
    • Got-it Box in your garage
    • Got-it Box in your office
    • Lock up your clothes so your sister can't "borrow" your favourite sweater
    • Lock up anything you wouldn't want the kids to find (use your imagination!) 

Get Creative with your Got-it Box and let us know what you're using it for!

What is a Got-it Bench?

Aside from offering a seat, Got-it Bench operates the same way a Got-it Box does but with the exception of the hanging bar to receive dry cleaning. 

Both the Got-it Box and the Got-it Bench have been designed with ultimate utility in mind for today's fast-paced lives. Our goal is to make life easy. 

How does Got-it Box work? 

When ordering online, borrowing something from a friend or leaving a donation for someone who is fundraising, just give the PIN number to the person you're expecting and they can access your Got-it Box.

Online orders: include the PIN number and Got-it Box information (location, how to access it, etc.) in the special shipping instructions section of the website you're ordering from. For more info click here

Sharing with friends and neighbours: simply give them the PIN number before they stop by. 

Donating something: contact the charity, local team or fundraiser to say that you won't be home but they can access your Got-it Box to receive the donation with the PIN number. This may come in handy for bottle drives, food drives, used clothing, etc. 

Can I schedule a courier pickup from the Got-it Box? 

Of course you can! 

Simply supply the PIN number and information about your Got-it Box (location, how to access it, etc.) to the courier company you're scheduling a pickup with. 

How is the delivery person going to access the Got-it Box? 

1.When ordering online use the second address line to notify delivery companies that you have a Got-it Box. 

2.With some websites you'll find a special shipping instructions section. This is a good spot to give directions on how to use your Got-it Box. You can mention where your Got-it Box is located on the property, the PIN number for opening and then how to lock it up again. 

Here's a sample of what our Got-it Box team has been using when ordering items to their Got-it Boxes:

I have a Got-it Box on my front porch. This is a lockable mailbox that I use to collect my packages when I'm not home. Could you please enter #_ _ _ _ on the PIN pad, press FACTO to open, insert the package and then press FACTO again to lock it up.Thanks for delivering to my Got-it Box! 

Does my Got-it Box come assembled?

Your Got-it Box will ship as flat stock (assembly required). However, assembly and delivery is currently available for those located in Calgary and surrounding areas.  

What are the dimensions of the Got-it Box and Got-it Bench? 

 


Got-it Box volume is 7.5 cubic feet or 212.37 liters

What is my Got-it Box made out of? 

Your Got-it Box is made from anodized aluminum. This material was chosen for it's strength and durability. Anodized aluminum won't rust so it can be exposed to weather.

How does it lock?

There is an electronic deadbolt lock on the front of the Got-it Box. You can access the lock with either a key or PIN number. Four AA batteries not included. 

How do I program the lock?

Your Got-it Box will include a detailed manual for the lock. You can program up to six PIN numbers between four and ten digits each. There is also an option to create disposable, one-time use PIN numbers. 

Can I change the lock?

If you decide that you'd like to use a different lock for your Got-it Box you're in luck. The Got-it Box was designed so that the lock can be replaced with any standard entry-door lock. 

Where should I install my Got-it Box?

This is completely up to you. If you're planning to ship items to your Got-it Box, the best spot to install would be where you usually receive packages. Choose the spot that you think would be easily accessible to delivery companies, friends and neighbours. For best exterior results install your Got-it Box in a covered area, away from sprinklers, etc.

Can I secure my Got-it Box?

Yes, your Got-it Box can be secured into any type of substrate (wood, concrete, etc.) using the substrate mounting bracket located in the bottom of the Got-it Box. Complete assembly and installation instructions will be included.  

Will my Got-it Box receive mail as well as packages? 

Yes. There is a mail slot at the top of your Got-it Box. When expecting sensitive documents, simply inform the delivery company that your Got-it Box has a mail slot. 

Does Got-it Box have a warranty? 
Yes. There is a one year limited warranty included.